We respect and take the care of your data very seriously data will only be collected when absolutely necessary and we will never sell or make your personal information public
This website helps us to comply with the following national and international legislation with regards to data protection and user privacy:
- UK Data Protection Act 1988 (DPA)
- EU Data Protection Directive 1995 (DPD)
- EU General Data Protection Regulation 2018 (GDPR)
We may obtain your data in the following ways
Pest Control Treatment
When you set up a pest control treatment survey we will collect your data for the purposes of carrying out the booked treatment
When you pay for orders we may use a third-party service for payment processing (e.g. izettle device) but we usually handle payments via bank transfer.
Should you choose to contact us using the contact form on our Contact us page or via an email, none of the data that you supply will be stored by this website or passed to be processed by any of the third-party data processors. Instead the data will be collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP).
Like most websites, this site uses Google Analytics to track the way our website is used. Although Google records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. Disabling cookies on your internet browser will stop Google from tracking any part of your visit to pages within this website.
We record information relating to any communications and dealings we have with you. This includes enquiries and complaints, and comments regarding our service. This is held on our email system
We use your data for the purposes of performing, administering and managing your orders and their subsequent fulfilment and maintaining purchase history
If you make a booking with us through the contact page on this website, personal information and order details will be stored within our email system and recorded in a diary. Should you wish for this information to be destroyed please contact us and we will delate all records held within the email system and in the diary.
The data controller of this website is: Cambridge Pest Services whose registered address is: 2 Monks Cottages, Hunts End, Buckden PE195ST
12.0 DATA PROTECTION OFFICER
Mr Simon Scott
Data Processing Manager Cambridge Pest Services
Telephone: 01223 258707